I sold a pair of Air Jordan 4 Fear Pack on eBay a few months ago. However, the sneaker was returned to me when it supposedly failed the authentication test, much to my astonishment. So I was taken back because the shoe was obviously genuine, and I couldn’t understand why it didn’t pass the inspection. I wasn’t given the reasons for the failure in the email notification about the authentication results. Neither was I provided with any further explanation when I got the shoes back. I proceeded to email the company to request a full report about the authentication and received the same response I was given in the first place,
Unable to confirm authenticity.
Listing an item that is not authentic, an item you’re not certain is authentic, or an item that cannot be confirmed as authentic by an authenticator, is a violation of our counterfeit policy. This item may not be relisted. The item you sold didn’t pass inspection.
I wrote an entire post about this incident, see link below
Basically, the authentication team judged that my shoes were illegitimate based on some arbitrary decision with no objective facts. My suspicions regarding eBay’s inexperienced and untrained authenticators were reinforced by a video I came across yesterday. Basically, a girl, who appears to be from eBay’s authentication team, is seen performing her legit check duties. And they leave little to be desired. See link below
View this post on Instagram
She basically smelled the shoes, glanced at the serial number on the corner of the box, looked at the laces, looked at the inside label, and was done with the authentication process. She determined the shoe to be genuine based on those elements she deemed important, and proceeded to clip an “authenticity guaranteed eBay tag on it. A lot of people on Instagram were irritated, and they expressed their displeasure in the comments section. Others remarked that “she knows her stuff,” and for that reason, she can spot a fake from a real very rapidly. That’s borderline asinine. But these are all personal opinions on the subject. To make a proper judgment call, we need to see if her methods are consistent with the eBay’s proclaimed standard for sneaker authentication.
If you go on Youtube, there’s a video on there courtesy of eBay that explains how the authentication is conducted, see video below
Every tongue, every corner of every box, every toe box, every color, every label, every logo, and every lace loop are all checked, according to the video. The material’s texture, the codes on the tag, the straightness of the sole stitching, virtually every detail, the black light, and finally, the smell test. So that’s the typical standard authentication procedure, and I’d say it’s rather good. However, what we saw on Instagram was not the same as what eBay presented on YouTube. The authenticator’s lack of attention to details didn’t seem to bother her at all , implying that this is a typical occurrence for her. This employee is the tip of the iceberg, in other words, what we witnessed is probably what is generally considered acceptable in the main authentication facility. And that isn’t a surprise to me at all since I was a victim of a poorly conducted inspection.
If eBay wants to claim a certain standard, it must ensure that no employee deviates from it under any circumstances. A lot of fake sneakers can slip through the cracks like that, especially with the new breed of replicas on the market, it is darn near impossible to bust them without a thorough inspection. I’ve said enough and I hope this post doesn’t fall on deaf ears.